Tree surgery – frequently asked questions
Posted on: May 15th, 2018
If you own a property with trees on your land, it’s likely that you’ll need a tree surgeon at some point. But what does a tree surgeon do? What questions are you likely to need answering?
Why are we called tree surgeons?
A tree surgeon – or arborist – is a specialist in the maintenance and care of trees. Like surgeons, we have to perform highly skilled operations on diseased or injured trees. We need to understand trees – their strengths, weaknesses and needs – in the same way a doctor is taught to understand their patients.
What does a tree surgeon do?
Typical tree surgery duties include:
Dying, dead and dangerous tree removal
Crown reduction, thinning, lifting, cleaning and felling
Formative pruning, coppicing and pollarding
Hedge trimming and shaping
Wood chip mulching
Tree planting and transplanting (moving an established tree)
Maintenance plans and after-care
Tree preservation orders and conservation areas
Do you provide free quotations?
You don’t want to be faced with a bill before work begins. Prince Tree Surgery will undertake a free, no obligation site visit in order to gauge the amount and type of tree surgery required and to assess any health and safety implications.
You will then receive a full breakdown of all works and associated costs. You don’t need to pay anything upfront; we will only invoice you once the job is complete and you are 100% satisfied.
Will you actually turn up?
Our business relies on word of mouth recommendations and as such, we understand how important customer satisfaction is. No-one wants to sit at home all day waiting for someone who never turns up.
Therefore, our first priority is to ensure that you are kept informed at all times, particularly if it’s an emergency. From your very first call to us until the last branch is cleared, you are assured of first class communication and service. There are times when work has to be delayed due to a Tree Preservation Order or conservation consent is required from the council, but you will be kept abreast of progress throughout the project. Simply put, we won’t let you down.
Are you insured?
In an unlikely event of an incident, Prince Tree Surgery and its staff are fully covered by £5m public liability insurance and £10m employers’ liability insurance.
Are your staff qualified and experienced?
Tree surgery is a dangerous job that carries significant risks. Therefore, we only employ tree surgeons who are fully qualified to carry out the tasks at hand. They have the relevant certification to work with the specialist machinery and tools required to effectively care for, maintain and/or remove trees.
Are you environmentally friendly?
Prince Tree Surgery is proud to be an environmentally conscious business. We hold the relevant Environmental Agency license to recycle all waste that result from jobs, clearing any debris from your grounds. We use environmentally friendly products on-site, including biodegradable oils and bio diesels and low-emission power tools.